NICE Global: The Inspiration
A Company on the Rise
With a headquarters founded in Kingston, Jamaica, the hometown of the ambitious and talented Paul Herdsman, CEO of NICE Global, the company has come a long way. Started only in 2014, since then NICE Global has lived up to its name, aiding companies with strengthening their profit margins all over the world.
Managing a business is no easy or small affair. Sometimes the back office of a company alone can be such a daunting task that many managers end up getting overwhelmed and repeated mistakes end up hurting the company’s reputation so much that the business goes under because of things that could have been avoided with due diligence. That is where a company like NICE Global comes in. They help to manage back office affairs for companies like customer service so that the business can focus on what’s important, their products and services.
Throughout a successful career Paul Herdsman has developed aa plethora of corporate wisdom that he expresses in the article “12 Successful Tips for Entrepreneurs”.
Birth of an Idea
After many business moguls and aspiring entrepreneurs alike saw the success of Paul Herdsman and NICE Global, they just had to know where the idea to start the company came from. Always willing to share, Herdsman shared that in 2013 he was using outsourcing for businesses in five different countries. It did not take long for him to realize how inefficient this process was. The whole thing became such a convoluted mess that he finally thought to himself that there has to be a better way.
It was not an easy decision, but after a lengthy and careful discussion, Paul and his partners decided to bring all of their outsourcing back to in-house, creating a single center in Montego Bay, Jamaica. Go Here for additional information.
There was no doubt that when Paul Herdsman decided to bring outsourcing all together under one roof that he struck on a golden idea. There were so many companies out there that were in need of a centralized place to handle all of their back office and customer service issues. The life blood of any business is to fill a need and niche, NICE Global found that niche, and has been helping others find success ever since.
Louis Chenevert brought tremendous change during his tenure in United Technologies Corporation
Louis Chenevert is a renowned Canadian businessman and has held various prominent positions in his career lifetime. He worked at the United Technologies Corporation where he served as the president and the CEO. He was appointed as the CEO from 2008 and served all through till his retirement in 2014. Before he joined United Technologies Corporation, Louis Chenevert served as the president of Pratt & Whitney.
The graduate from the Université de Montréal, École des Hautes études commerciales with Bachelors of Commerce, was awarded Honorary Doctorate in 2011 from the University of Montreal.
During an interview, Louis Chenevert says that the ideas in United Technologies were brought forward by significant executives who understood the needs of the clients and were passionate to deliver. The concepts of acquisition resulted in profound change and enhanced the company’s portfolio.
During his tenure in the company, he executed various ideas that changed the face of the organization entirely. Some of his ideas included the F135 engine sole source position which brought significant change in the military. Louis also came up with the GFT engine idea which was a major success due to its noise reduction, low fuel consumption and fewer parts. Louis Chenevert also oversaw the acquisition of Goodrich Aerospace which brought significant change to the company, and it was the largest acquisition ever.
Louis Chenevert says that while serving United Technologies Corporation, he mainly focused on operational skills and talents. He believed that engineering was the part that enhanced in bringing ideas to life. As a result, they produced products that met their customer satisfaction and collected revenue and profits. Being focused and having a clear vision as a leader with the crucial working tools and adequate funds results to a significant impact in an organization.
Louis Chenevert says to be a productive and a successful entrepreneur; he applied various tactics which include skills, passion, focus and being optimistic. He further states that empowering the key executives in their operations enables the team to deliver quality services. Louis emphasizes on getting the right team to work with. He says it is essential to appreciate the work of the team and inspire them and always reward risk taking.