Sussex Healthcare Focuses On Continuous Improvement

Sussex Healthcare has always been focused on improving their services; after all, one of their main philosophies have been to never be left behind by other healthcare providers. Because of that, they’ve always sought to be as innovative as possible and to lead by example constantly. With that said, the company has recently been looking at what makes Sussex Healthcare stand out and what they could do to improve; furthermore, they’ve been looking at any weaknesses that they may have and improving these significantly.

This is because the management at the company has always been looking for ways to affordable, high-quality healthcare services and support to their clients. Much of the improvements have been led by Sussex Healthcare’s highly-trained staff. According to COO Steve Whittingham, each member of staff know how much of a difference the company makes to its clients; he also noted how proud everyone at the company is to serve the medical and physical needs of their patients. As such, any improvement to the level of service that the company can provide is extremely welcome. Read more health news about Sussex Healthcare at

However, Mr. Whittingham noted that this kind of change doesn’t come overnight; having said that, Sussex Healthcare has been continuously improving its services ever since being founded. The changes haven’t been well-received by everyone, though; as Mr. Whittingham has noted, many believe that the improvements and changes must mean that things were being done wrong prior to the changes being instituted. This couldn’t be further from the truth; however, that doesn’t mean that services can’t be improved upon. This is why Mr. Whittingham has placed a lot of emphasis on communication with everyone in the company.

The COO also noted that this had been something that has been important with Sussex ever since it was first founded. Because of that, management, staff, and patients at Sussex Healthcare communicate regularly so that everyone is aware of any upcoming changes. Furthermore, it’s also clear as to how this will affect patients and how it will be beneficial to everyone involved. Because of this, according to reports, many of the changes have been instituted without many hiccups and have been as smooth as possible.

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Healthcare IT and Drew Madden

Healthcare is one of the most rapidly changing industries today. Changes to record-keeping, logistics and insurance rules have made new economies of scale possible. Because of this, mergers are becoming more common.

Non-medical companies like Amazon are delving into the medical space. The internet-based giant has taken steps like applying for pharmacy licenses in several states. Meanwhile, healthcare companies like CVS are finding new ways to expand their footprint. The pharmacy giant has taken over Target’s prescription business. They’ve also been in talks to buy struggling insurers like Aetna.

These moves by big companies are helping to streamline care in the medical industry. For example, if your insurer is the same company as your local pharmacy, you never have to worry about whether you’re covered. Amazon’s two-day Prime delivery revolutionized shopping. Their economies of scale and hard-won efficiencies could change the way filling prescriptions works, too.

Advances in technology have made it possible to have less friction in the healthcare space. Entrepreneurs like Drew Madden are a big part of that improved experience. His firm, Evergreen Partners, advises healthcare companies and helps them implement new solutions. A graduate of the University of Iowa College of Engineering, he studied Industrial Engineering with a focus in Medical Systems. Since then, he has been helping the industry transform.

At Nordic Consulting Partners, Madden grew the company from ten to 725 employees. They went from partnering with three clients to 150. Madden gets these results because his ideas work. As a consultant, he’s been able to find solutions that work for his clients and their end users. He takes pleasure in finding something that works for everyone. In fact, Drew Madden is clear that caring is what makes the difference at Evergreen. He knows that every patient is an individual with a family and community concerned about them.

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